The final user brought a slightly different approach to the Exeter website testing. Following all the tasks to detail, they would try and navigate through menus if they appeared clearly obvious, and when not obvious, moved straight to the search bar. the search keywords they used actually would appear to have found the right pages containing the relevant data, but then this ran into serious errors. the pages had been re-located within the website, but the links to the new locations would just send the user back to the Studying main page. all this does is confuse and deter webpage users!
now ive gone over all the the user tests, i can start producing some new design specifications for areas of the website that could do with improving!
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