Tuesday, 19 May 2009

User Testing Feedback - Volunteer 2

My second volunteer was what must be said was the most successful of my three participants in their ability to achieve the tasks set out.

Taking more time than the other two candidates, their general approach was more thorough in the way that they fully explored the page in order to find the connecting links required to get to the information they needed. That being said, tuition fees seem to be a hard thing to locate, and even when looking through all menus, could not link together fees and costings with the 'Money Matters' section of the page.

Their side commentary was also very concise, with a great deal of explanation into their thought processes, making their contribution highly valuble!

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