Volunteer 1 was the first of my 3 volunteers who participated in the testing of the exeter website.
most of their navigation of the website was done using the menu buttons and selections made avaiable to users, with the exception of trying to find the Uni rugby team. finding course fees was quite rapid, but the user was unable to fully complete the other task. During their test, they also left the university website accidentally for a short period of time, getting misled by the 'The Students View' button when trying to find more information on student life.
i would also like to note that in finding relevant information, most of the links that were needed were always 3 clicks away from the main page. it seems silly to put this critical information so far out of reach of the main portal into the website.
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